Tuesday, April 9, 2019

Preparing for LSA Readiness Exam: Pega CLSA Guide (Book 1)


This is technically a pretty simple exam, not much magic here. The challenge is basically that there is vast amount of materials that you need to read through.

To pass this, all you need is basically to complete the list of self-study courses, memorise the information, and you are ready to go.

You should not have much issue for this exam, unless you are truly not ready yet… 😐


Use the LSA Study Guide

I have seen candidates, who just based their studies on the list of prerequisites listed at the following Pega Academy URL:
https://academy.pega.com/library/74/lead-system-architect-readiness-exam

Well, those are not enough!

As a first step, you should get a copy of the Study Guide, and use it as the base for your preparation. As of this writing, the Study Guide is available at the following URL:
https://home.pearsonvue.com/Clients/Pegasystems/LSA_study_guide.aspx

In case the link changes, you can always Google for it.

The most important part of the Study Guide is a list of links that points you to the knowledge that you should learn. The following is a screenshot of that document:

The tricky part of this exam is that the coverage is HUGE. It is highly likely that after you had completed all the materials, you had forgotten about what you learnt earlier. To address this, always make it a good practice to keep notes of all your studies.

New Exam Question Format

The exam is conducted at Pearson VUE, where the format is similar to the other certifications, with some subtle differences:

 Figure 3: New Exam Question Format

Note that there is now a new type of question format: “drag & drop questions”.

If you had done other exams before (e.g. from Oracle, Microsoft, CISCO, etc), you will know that this means that you might be given a number of choices for a given questions, and you need to drag all the applicable choices to a given area; and depending on the question itself, you might need to sort them in the correct order.

To address this type of questions, make sure that during your study, pay extra attention to any information that requires a specific ordering of steps to complete.

Although in a real-world scenario some of the order might not be important, you may still be expected to present it in the expected order that you have been taught.

Where Should You Start?

In general, always use the reference links provided. Even if you are certified in a minor version earlier, always go through the EXACT version provided in the reference links again!

Newbies

If you are a newbie or someone with a lot of time, I would advise you to study according to the order presented in the LSA Study Guide.


Start with the Pega Academy Courses:
  • System Architect Essentials
  • Senior System Architect
  • Pega Customer Service Foundation
  • Implementing Pega Customer Service
  • Pega Decisioning Consultant
Then the SSA Advanced Topics:
  • Customizing Security Requirements in Pega Applications
  • Customizing the User Experience
  • Configuring Agent Processing
  • Improving Application Performance
  • Creating Mobile Solutions
 Followed by the list of help files.

Experts With Limited Time

First of all, you need to understand there is a risk if you are going to focus on certain topics instead of others.

On the other hand, if you know yourself well, then it would not be efficient for you to spent too much time on topics that you are an expert in.

The first step is to read through the fine lines of the CLSA certifications, which stated:
“However, recognizing that each person has different project implementation opportunities, Pega Academy is introducing self-paced courses that help system architects fill potential gaps in knowledge and experience.”

Those were the introduction lines given for the SSA Advanced Topics, so your focus is to ensure that you are up to that level for all the topics listed there.

Next step would be to go through the Pega Academy courses. You could possibly do a quick run through of the “System Architect Essentials” but focus more on the “Senior System Architect”.

The reason is that if you are a good SSA and knows the basic of Pega, then you would not have any problem doing the “Senior System Architect” directly without revising the “System Architect Essentials”.


After that, do the rest of the courses: “Pega Customer Service Foundation”, “Implementing Pega Customer Service”, and “Pega Decisioning Consultant”.

Depending on your proficiency in those and the version that you are certified in, spend appropriate amount of time on those.

Next, do a quick browse of the help files. I would not recommend you to memory any information there, as there is simply too much information. Just make sure you browse through and understand those.

Lastly, go through the SSA Advanced Topics once again. You might have forgotten stuff over there!

In summary, this is what I suggest for an expert:
  1. SSA Advanced Topics
  2. Senior System Architect, (for SAE, just use it as a reference or do the practice exam)
  3. Do other courses, such as: “Pega Customer Service Foundation”, “Implementing Pega Customer Service”, and “Pega Decisioning Consultant”
  4. Browse through the help files (if you are hard-pressed for time, then do a quick one)
  5. Do the SSA Advanced Topics again

Once again, this ‘express path’ entails risk and you should assess your capability appropriately.


Exams are largely the same format as other Pega certifications, except that there are now drag-and-drop questions. You need to select from a list, and most of the time, you must present it in the correct order. Therefore, while doing the studies, if there are specific steps, memorise them. In real life, some steps may not need to be in any specific order; however, in the exams, make sure you remember the order that you have been taught. 

Remember, no matter how well you know the various topics or how recent your version is, make it a point that you read the EXACT version given in the link.  

By default, read it in the given order. The Help Files are huge, you may not be able to cover all.  

[Check the book availability here]

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